The best AI receptionist for dental offices.

Yes. You configure a knowledge base during onboarding — your hours, the hygienists' availability, your fee schedule, your insurance network, and your FAQs. The AI draws from this knowledge base on every call, not a generic dental script.

Televox integrates with Cal.com for scheduling. If your practice management system (Dentrix, Eaglesoft, Open Dental, etc.) syncs with Cal.com or exposes a calendar API, the AI can check live availability and book directly. For systems without Cal.com sync, the AI collects the patient's preferred time and fires a webhook to your system. We're adding direct practice management integrations — contact us for your specific system.

The agent is trained to recognise emergency language ("severe pain", "broken tooth", "abscess"). When it detects an emergency it immediately offers a warm transfer to your on-call provider or emergency line. The call is logged with a priority flag.

Honestly, not yet. HIPAA BAA is on our Enterprise roadmap. For practices that require a signed BAA before handling PHI, we recommend waiting for that feature or contacting us to discuss your timeline. We tell you this up front — no unearned compliance claims.

A dental answering service typically costs $200–$600/month and can't book appointments. A part-time receptionist is $1,500–$2,500/month. Televox Starter is $99/month with 500 included minutes — enough for 80–150 calls depending on length. Growth at $299/month covers 2,000 minutes (a busy single-location practice).

Yes — the agent introduces itself by name (e.g. "Hi, this is Ava from Bright Smiles Dental") and is designed to be helpful rather than deceptive. If a patient asks directly whether they're talking to a person, the agent confirms it's an AI assistant. Our experience is that patients care about speed and accuracy far more than voice source.

Dental-specific AI phone tools exist — Voicify's dental voice AI, Arini, and Peerlogic's Aimee among them — and several are credible products. Differences to weigh, based on our August 2026 review of their public pages: Televox answers on more than the phone (web chat, web calls, and WhatsApp — messages, voice notes, and calls, with calls in beta), publishes flat pricing from $99/month rather than quote-based sales, and includes a live board where your team can watch conversations as they happen and take over a call or chat mid-conversation — a capability none of those vendors documented on their public pages when we checked. They may have strengths we don't: several advertise direct practice-management integrations, where Televox works via Cal.com and webhooks today. Check each vendor's current site — capabilities change.

No — Denticon is Planet DDS's cloud practice-management system (PMS) for dental groups and DSOs. It manages scheduling, billing, and patient records; it is not an AI phone receptionist, though Planet DDS does offer AI add-ons in its suite. AI receptionists like Televox work alongside a PMS: the AI answers and books, your PMS stays the system of record. If you searched "Denticon vs AI receptionist", you're comparing two different categories that complement each other.

We tried to verify this and couldn't. As of August 2026, "Orbit" in the dental world most commonly refers to Planet DDS's annual user conference, and orbitdental.ai is a patient-referral service in Toronto — we could not find an established dental AI receptionist product named Orbit. The comparison pages pairing "Voicify vs Orbit vs Denticon" appear to be AI-generated SEO content and contradict one another. When you evaluate AI receptionists, go to each vendor's own site and documentation rather than third-party roundups — including ours: verify anything that matters to your decision.

With Televox, yes. The live board shows every active call and chat; staff can listen to a live call from the browser, join it (the AI announces the teammate by name and goes silent), or take over a chat thread — then hand back and the AI resumes with context. The live board is on every plan; takeover is included on the free trial and on Growth and above. As of our August 2026 review, none of the dental AI receptionist vendors named above documents an equivalent live-monitoring-with-takeover surface on their public pages.