Restaurants · Cafés · Catering
Marco handles reservations, menu questions, and catering inquiries 24/7 — including the Friday dinner rush when your staff physically cannot get to the phone.
The problem
Friday at 7 PM: every table is full, every hand is busy. Marco answers the phone anyway — books the reservation, answers the question, texts the online-order link.
A table for 4 at $60/head is $240. A missed catering inquiry is thousands. Marco captures both — every time, even after you've locked the door.
Catering is your highest-margin business. Marco captures the inquiry details and immediately emails your manager — so you're not playing phone tag on Monday morning.
A day with Marco
Every step is automated. Every action is logged. Every caller gets a response.
Marco answers with your restaurant name, identifies the caller's intent (reservation, takeout, or question), and sets the tone — warm, professional, a little charming.
Answers questions about the menu, allergens, hours, specials, private dining, and location — directly from your uploaded knowledge. Never guesses prices or invents dishes.
Books the table through our live Cal.com integration — or posts the reservation to OpenTable, Resy, or SevenRooms with a custom API action — capturing party size, date, time, and any occasion note.
Texts the guest a reservation confirmation with your address and any dress-code or parking note.
When a catering inquiry comes up, Marco captures guest count, date, and event type — and immediately emails your manager with all the details.
Logs every booking to your reservation system, CRM, or any webhook — so your front-of-house team is always informed.
Hear Marco
This is how Marco sounds. Sub-second response, natural conversation, every action logged.
What it captures
Marco extracts these fields on every call — no manual transcription, no lost details.
Outcomes
No more busy signals
Manager emailed instantly
Including SMS confirmation
Integrations
No rip-and-replace. Cal.com is a live integration; everything else connects through an outbound webhook or a custom API action we set up with you during onboarding.
Cal.com
Live integration — checks availability and confirms the booking.
Twilio SMS
Confirmation and takeout-link texts to guests.
Toast POS
No prebuilt app — post order and guest data by webhook.
OpenTable
No prebuilt app — send bookings by custom API action.
Resy
No prebuilt app — post reservations by webhook or custom API.
SevenRooms
No prebuilt app — post guest and booking data by webhook.
ROI calculator
Adjust the sliders to match your business. The math sells itself.
ROI calculator
20 missed calls/day × $180 =
$3,600/day
Annualised opportunity
$1,314,000
Estimate only. Based on measured call-recovery data; your results will vary.
FAQ
Related reading
Guides and playbooks for teams putting voice AI to work in restaurants & hospitality.
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Join local businesses that answer every call — 24/7, without lifting a finger.
