Pricing
Honest pricing.
No hidden model costs.
Flat managed tiers with included minutes — no per-minute resale markup, no bring-your-own-keys, no enterprise gate on core features. Start free for 14 days.
14-day free trialNo credit card requiredCancel anytimeLive in a day
Starter
One location, steady call volume.
$99/mo
- 500 included minutes/mo
- WhatsApp — 500 msgs/day
- 2 concurrent lines
- 1 phone or WhatsApp number
- 2 AI agents
- Live monitoring board
- 1 operator seat (view-only)
- Cal.com booking
- SMS/email follow-up
- CRM webhook
- $0.15/min overage
Growth
Most popularMore capacity, outbound, and priority support.
$299/mo
- 2,000 included minutes/mo
- WhatsApp — 2,000 msgs/day
- 5 concurrent lines
- 3 phone or WhatsApp numbers
- 10 AI agents
- Human takeover — chat + live calls
- 3 operator seats
- Everything in Starter
- Outbound campaigns
- Priority support
- $0.13/min overage
Scale
High-volume, multi-location operations.
$799/mo
- 6,000 included minutes/mo
- WhatsApp — 5,000 msgs/day
- 10 concurrent lines
- 10 phone or WhatsApp numbers
- Unlimited AI agents
- Human takeover — chat + live calls
- 10 operator seats
- Everything in Growth
- Dedicated onboarding
- Priority support
- $0.11/min overage
Enterprise
Custom everything. White-glove from day one.
Custom
- Custom minute allocation
- Custom WhatsApp volume
- Custom concurrency
- Custom operator seats
- Everything in Scale
- Dedicated CSM
- Invoice billing
Add-ons — available on any plan
Extra concurrent line
Add one more simultaneous call slot to any plan.
$15/mo
Extra phone number
Additional inbound/outbound US number.
$5/mo
Extra operator seat
One more teammate who can take over live conversations. Growth and above.
$15/mo
Compare plans
Every feature, side by side.
No fine print. If a feature isn't in your plan it shows a dash — not an asterisk.
| Feature | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|
| Capacity | ||||
| Included minutes / mo | 500 min | 2,000 min | 6,000 min | Custom |
| Concurrent lines | 2 | 5 | 10 | Custom |
| Phone numbersWhatsApp numbers draw from the same pool | 1 | 3 | 10 | Custom |
| WhatsApp messages / day | 500 | 2,000 | 5,000 | Custom |
| AI agents | 2 | 10 | Unlimited | Custom |
| Overage per minuteBilled in 1-second increments | $0.15 | $0.13 | $0.11 | Custom |
| Core AI features | ||||
| Answers 24/7 | ||||
| Cal.com booking | ||||
| SMS / email follow-up | ||||
| WhatsApp messaging & voice notes | ||||
| WhatsApp voice callsBeta — inbound; minutes draw from included minutes | ||||
| Warm transfer | ||||
| Lead qualification | ||||
| Knowledge base | ||||
| CRM / EHR webhook | ||||
| Outbound campaignsTCPA-safe; AI self-identifies | — | |||
| Live desk | ||||
| Live monitoring boardLive conversations, transcripts, attention flags and history | ||||
| Human takeover (chat + calls)Operators reply in chat, or listen and join a live call | — | Custom | ||
| Operator seatsExtra seats $15/mo each, Growth and above | 1 (view-only) | 3 | 10 | Custom |
| Performance & observability | ||||
| Sub-second response~600–700 ms typical | ||||
| Barge-in detection | ||||
| Overload protection | ||||
| Call recordings & transcripts | ||||
| Security | ||||
| RLS on all data | ||||
| HMAC-signed webhooks | ||||
| Twilio signature validation | ||||
| Rate limiting & SSRF guard | ||||
| BAA (HIPAA-adjacent)Roadmap — not yet certified | — | — | — | Roadmap |
| Support & success | ||||
| Email support | ||||
| Priority support | — | |||
| Dedicated onboarding | — | — | ||
| Dedicated CSM | — | — | — | |
| Invoice billing | — | — | — | |
Every plan
What every plan includes — without exception.
These aren't add-ons or enterprise gates. Every Televox customer gets the same security, observability, and channel coverage from day one.
Security-first architecture
- Row-level security (RLS) on all data
- HMAC-signed webhooks
- Twilio signature validation
- Rate limiting & SSRF guard
Full call observability
- Every call instrumented end-to-end
- Call recordings & transcripts
- Overload protection — never a busy signal
All channels
- Inbound phone (SIP/PSTN)
- WhatsApp — messages, voice notes, calls (beta)
- Web voice widget
- Website chat widget
- Outbound campaigns (Growth+)
Live in a day
- No-code knowledge base setup
- Cal.com calendar connect
- Number porting or new number
- Guided onboarding flow
ROI calculator
How much are missed calls costing you?
Adjust the sliders to match your business — see your estimated annual opportunity.
ROI calculator
How much are you losing?
20
5100
40%
10%80%
$350
$50$5,000
8 missed calls/day × $350 =
$2,800/day
Annualised opportunity
$1,022,000
Estimate only. Based on measured call-recovery data; your results will vary.
FAQ
Pricing questions, answered honestly.
Any time a call is connected and our AI is actively handling it — including hold time while we look up availability. We bill in 1-second increments rounded up to the nearest second, so a 47-second call is 47 seconds, not 60.
Every new account starts with a full-featured 14-day trial — 60 included minutes, no credit card required. At the end of the trial you choose a plan or your account is paused (not deleted — you can reactivate anytime).
Overage minutes are billed at your plan rate ($0.15/min Starter · $0.13/min Growth · $0.11/min Scale) at the end of the billing period. Your Billing & Usage page shows minutes used, overage minutes, and the running overage cost at any point in the month, so nothing arrives as a surprise. There is no automatic spend cap today — if you are regularly over, upgrading is usually the cheaper move.
Yes. Number porting takes 1–5 business days. In the meantime we provision a forwarding number so there is zero downtime. We also provide US DIDs directly if you need a new number.
Yes. Upgrading is instant. Cancellations and downgrades take effect at the end of your current paid period, and your plan stays active until then. Fees already paid are non-refundable except where the law requires otherwise — we may issue a pro-rated refund or credit at our discretion, and annual plans run to term. The full wording is in our Terms of Service.
WhatsApp is included in every plan — no separate tier. Each plan includes a daily WhatsApp message allowance (Trial 100 · Starter 500 · Growth 2,000 · Scale 5,000 msgs/day · Enterprise custom). WhatsApp numbers draw from the same included-numbers pool as phone numbers, and WhatsApp call minutes draw from your plan's included minutes. Meta's conversation fees are billed by Meta directly to your WhatsApp Business account; Televox doesn't mark them up.
No. Televox is a flat managed service — your plan includes minutes at no per-minute fee up to your limit, and overage is billed at the published rate. There is no separate infrastructure bill, no bring-your-own-keys requirement, and no resale markup on Twilio, Deepgram, or OpenAI costs.
Yes — contact us for a custom Enterprise quote. We price based on committed call volume and can offer significant discounts at scale, plus dedicated onboarding and a BAA roadmap for compliance-sensitive verticals.