Never lose another job to voicemail.

Yes. The agent's knowledge base includes your qualifying questions — service area zip codes, job types you handle, minimum job sizes, urgency classification. Calls that don't qualify (outside your zone, job type you don't cover) are politely declined and the caller is given a direction to find another provider. Calls that do qualify get booked or escalated.

The agent detects emergency language and routes the call to your configured on-call number — your on-call tech or dispatcher's cell. The warm transfer bridges the call only when your tech picks up, so the homeowner isn't left listening to a ringing line.

Televox fires outbound webhooks to any endpoint your field management app exposes. For Jobber and Housecall Pro, which have webhook/API support, this works today — you configure the webhook URL in your Televox dashboard. Calendar booking works through Cal.com.

A live answering service for contractors typically costs $150–$500/month and cannot book or qualify. Televox Starter is $99/month with 500 included minutes. For most single-trade businesses, Growth at $299/month (2,000 minutes) covers after-hours and overflow with room to spare. Compare that to a missed $500 job from a voicemail.

Televox supports plumbing, HVAC, electrical, roofing, pest control, landscaping, pool service, and general contracting. Each agent is configured from your specific knowledge base — not a generic home-services script. Trades outside this list are likely still supported; contact us to confirm.

Televox is designed to fill the gaps your receptionist can't cover: after-hours, overflow when the phone rings while your receptionist is on another call, and high-volume days. You can configure call forwarding rules so Televox only picks up when your receptionist doesn't answer within a set number of rings.