Author
Founder & CEO
Building Televox — AI voice agents that help local businesses stop missing calls. Previously in infrastructure and real-time audio systems.
6 posts
It's the first question every owner asks. The honest answer: no — but it will change what your front desk spends its time on. Here's where AI genuinely helps, and where a human still wins.
When a customer reaches out, the clock starts — and the business that responds first usually wins. "First" is measured in minutes, often seconds. Here's the data, and what it means for your phone.
Barge-in is what happens when you interrupt an AI mid-sentence and it actually stops talking. Without it, the conversation feels robotic. Here's how it works.
Where does the delay come from in a voice AI system? What does "sub-second latency" actually mean? And how do we instrument and report ours.
New-patient calls are your most valuable calls — and they're the most likely to hang up if they can't reach someone. Here's how dental practices are solving this.
Most local business owners have no idea how many calls they miss or what each missed call is worth. Here's the math — and how to run it for your own business.
Join local businesses that answer every call — 24/7, without lifting a finger.
